DEPOSIT AND CANCELLATION POLICY:
We require a deposit in order to book you onto our busy schedule. If you cancel or reschedule your job within 48 hours of the start time, the deposit is nonrefundable. If your move goes as planned, the deposit is applied toward your total bill. Please be on time for your move. Your bill is calculated from the scheduled start time even if you are late showing up.
WEATHER AND SCHEDULE DELAYS:
We want to work as scheduled, but sometimes the weather and other circumstances do not permit it. We may cancel jobs that coincide with dangerous weather activity including, but not limited to, Hurricane Warnings, Severe Weather Alerts, Tornado Warnings, Lightning, Torrential Rains, Flooding, High Winds, and any other declared State of Emergency that makes moving operations unsafe. If any of these conditions arise during your move, and cause a halt of moving operations, we remain on the clock for the delay. If we are forced to cancel or reschedule a move before the move starts due to a safety concern such as weather, your deposit will be returned to you. Short delays can happen when an earlier job runs long or a storm is moving in. If your crew is running behind, we will let you know as soon as we can. Thanks in advance for your understanding.
TRUCK FEE AND TRAVEL FEE:
Full-service moves include our truck. The truck fee depends on where you are moving from and to, and it is shown in your quote. Labor-only services carry a small flat travel fee, also shown in your quote.
PIANOS, SAFES, POOL TABLES AND HOT TUBS:
Specialty items such as pianos, gun safes, pool tables and hot tubs carry a specialty charge on top of the regular hours of labor, shown in your quote. Please tell us about these items when you book. For grand and baby grand pianos, please call us for a quote.
TRAVEL TIME:
Your bill is calculated from the time we arrive at your starting address until the time we are done with your move. Travel time back is charged only when the return trip takes more than one hour.
LABOR ONLY:
We provide labor to assist with your move. We may bring some tools and equipment, such as dollies, hand trucks and moving straps, to make the job easier. On labor-only jobs, you provide and drive the moving truck or container, along with any moving pads you want used. Most truck rental companies rent moving pads for a small fee.
PRIVACY:
How we collect, use and protect your information is explained in our Privacy Policy. In short: we collect what we need to quote your move, show up at the right address and bill you correctly. We do not sell your personal information, and we do not share your phone number or email with other movers, lead brokers or advertisers.
We do not collect or store credit or debit card numbers on this website. Deposits and payments are handled by our payment processors under their own privacy policies.
LINKS TO OTHER WEBSITES:
Our site may link to other websites, such as Google reviews or our payment processor. Those sites have their own terms and privacy policies, and we do not control their content.
CHANGES TO THESE TERMS:
We may update these terms from time to time. When we do, we will change the date below. If you have a question about these terms, call or text 504-237-0855 or email info@admoversla.com.
These terms were last updated on October 31, 2026.